International Taxes, Customs and Brokerage Charges
Packages are always shipped as merchandise at their full value for customs reporting. International customers are responsible for customs charges, brokerage fees or taxes that may be imposed by the carrier used or your local government. For example, in Canada this can add more than 30-40% to your costs, which will usually need to be paid at your end before the carrier will deliver. These charges are separate and in addition to the shipping charge paid at checkout. If packages are refused and sent back to us, any shipping charges, international taxes, customs and brokerages charges we receive will be deducted from any refund issued.
Countries We Ship To
TieMart, Inc. is located in the USA. We ship to the USA, Canada, Australia and many other international countries worldwide. To see if we ship to your county, simply add an item to your cart and proceed to checkout to see if your country is listed. If it is not, we currently do not ship to your country. Please note that we do not ship to the European Union.
International Shipping Options and Prices
All international shipping prices are based on the actual cost to ship the package. These prices are calculated at checkout and vary depending on the quantity ordered, destination and shipping option.
To determine your shipping costs, simply add items to your cart and proceed to the checkout page where you will be offered available shipping methods and prices. You may check your shipping charge in this manner and be under no obligation to complete the transaction.
To Canada, we offer USPS shipping, including USPS First-Class Package International Service, USPS Priority Mail International and USPS Express Mail International. UPS shipping is also available, including UPS Standard, UPS Worldwide Expedited, UPS Worldwide Saver, UPS Worldwide Express and UPS Worldwide Express Plus.
For countries other than Canada, we offer USPS and UPS shipping, including USPS First-Class Package International Service (Australia only), USPS Priority Mail International (Australia only), USPS Express Mail International, UPS Standard, UPS Worldwide Expedited, UPS Worldwide Saver, UPS Worldwide Express and UPS Worldwide Express Plus.
International Delivery Times
International orders placed by 4 pm central time, Monday through Friday, leave our warehouse the same day. Orders placed after 4 pm, on weekends or holidays are shipped the next business day. Economy International shipping, USPS First-Class Package International Service and USPS Priority Mail International shipping options take the longest to arrive, on average 7-14 days. Your time may vary. All other international orders usually arrive quicker (on average within one week or less). Please be aware that customs can pick any package at any time and slow delivery by a few days to several weeks or more. We have no control over how long your package may take to clear customs.
International Payment Options
We accept Visa, Mastercard, American Express, Discover, Checks, Money Orders, PayPal and Amazon Pay. CODs and Purchase Orders are not available on international orders. Checks and Money Orders from outside the USA must be drawn on banks within the USA, no exceptions. Customers outside the USA who are having trouble paying with a credit card may want to instead use the PayPal payment options. All items shipped outside the USA must be paid in full before shipping.